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Living by Colors’ GDPR Privacy and Cookies Policy
Living by Colors is committed to protecting your privacy.
This policy explains how we collect and use the personal information you provide to us, whether online or via phone, mobile, e-mail, letter, or other correspondence. By using our website, any of our services, or providing us with any personal information we will assume you are agreeing to your information being used and disclosed in the ways described in this policy.
1. GDPR
The EU General Data Protection Regulation (GDPR) effective from May 2018 gives all EU citizens more rights and protections for their personal data, to minimize the possibility of theft and fraud.
The regulations include provisions for the following areas:
The right to be informed:
Organizations are required to publish h a privacy notice, in addition to explaining transparently how they use personal information.
The right to access:
Individuals will have the right to demand details of any of their data that an organization may hold. This information must be provided within one month of request at no charge to the individual.
The right to rectification:
If a person’s data is incorrect or incomplete, he or she has the right to have it rectified. If the organization that holds the information has passed any of that information to third parties, the company must inform the third party of the correction and inform the person which third parties have their personal data.
The right to be forgotten:
A person may request the removal of his or her personal data in specific circumstances.
The right to restrict processing:
Under certain circumstances, an individual can block the processing of his or her personal data.
The right to data portability:
A person can access their data for their own use anywhere they prefer.
The right to object:
A person can object to the use of their personal data for most purposes.
Data protection is managed in compliance with Danish law.
Our core principles regarding user privacy and data protection:
Data protection and user privacy are inviolable human rights. We have a duty of care to people whose data we hold.
Data is a liability:
it should only be collected and processed when necessary. We will never sell, rent or otherwise distribute or make public any personal information.
Relevant legislation
Alongside our business and internal computer systems, Living by Colors’ website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
• Persondatabeskyttelsesloven, DK 2018
• EU General Data Protection Regulation 2018 (GDPR)
This site’s compliance with the above legislation, all elements of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0 below) for clarification.
2. Data Protection Act
In carrying out our day-to-day activities we process and store personal information relating to our supporters, and we are therefore required to adhere to the requirements of the Data Protection Act 1998.
We take our responsibilities under this act very seriously, and we ensure the personal information we obtain is held, used, transferred and otherwise processed in accordance with this Act and all other applicable data protection laws and regulations including, but not limited to, the Privacy and Electronic Communication Regulations.
3. This website collects and uses personal information for the following reasons:
3.1 Site visitation tracking:
Like most websites, this site uses Google Analytics (GA) to track user interaction.
We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to track their journey through the website. Although GA records data such as your approximate geographical location, device, internet browser and operating system, none of this information personally identifies you to us.
GA also records your computer’s IP address which could be used to personally identify you, but Google does not grant us access to this. We consider Google to be a third-party data processor (see section 6.0 below).
GA makes use of cookies, details of which can be found on Google’s developer guides. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
3.2 Forms
We use online forms to help you contact us, receive donations, and sign up as a member. The information collected by these forms is sent to us via email and stored in the website’s database long enough to enable us to manage our processes. If the form includes a payment, some information will be passed onto out third-party data processors, mobile pay or Danske Bank (see section 4 below). We delete any information when it is no longer needed.
3.3 Email newsletter
If you choose to join our newsletter mailings (which are sent via email), the email address that you submit to us will be stored in Mailchimp, which we use for our email marketing. We consider Mailchimp to be a third-party data processor (see section 5 below). The email address that you submit will be stored within this website’s own database but not in any of our internal computer systems.
Your email address will remain within Mailchimp database on our website for as long as we continue to use this platform for email marketing, or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list. Read more about Mailchimp's policies here:
4. Credit, Debit card payment information
Any financial transactions that you make (for example donations or signing up as a member) including your means of payment are made on a secure server ('Secure Server Technology') which allows:
Authentication that verifies your identity and ensures secure browsing and access to your data; Encryption that ensures the confidentiality of your data by modifying it so that it cannot be read by others;
Data integrity that controls whether the transferred data has been tampered with.
When payment is made via the payment system of your financial institution: in this case, your payment related financial data is managed by our bank and securely stored in our accounting system. Your data as mentioned below is encrypted before transmission to prevent misuse of the transmitted data by third parties. SSL (Secure Socket Layer) is a security technology which guarantees that your personal data, including credit card information, login data and payment method, are securely transferred via the Internet. The data is encrypted so that is only readable by the Mobile Pay payment system.
5. Information sharing and disclosure
We will not sell or swap your information with any third party.
We may share your information with our data processors. These are trusted partner organizations that work with us in connection with our organization’s purposes. All our trusted partners are required to comply with data protection laws and our high standards and are only allowed to process your information in strict compliance with our instructions. We will always make sure appropriate contracts and controls are in place and we regularly monitor all our partners to ensure their compliance.
We may disclose your personal information to third parties if we are required to do so through a legal obligation (for example to the police or a government body); to enable us to enforce or apply our terms and conditions or rights under an agreement; or to protect us, for example, in the case of suspected fraud or defamation. We do not share your information for any other purposes.
6. The accuracy of your information
We aim to ensure that all information we hold about you is accurate and, where necessary, kept up to date.
If any of the information we hold about you is inaccurate and either you advise us or we become otherwise aware, we will ensure it is amended and updated as soon as possible.
7. Storing your information
Although most of the information we store and process stays within Denmark, some information may be transferred to countries outside the European Economic Area. This may occur if, for example, one of our trusted partners servers is located in a country outside the EU. These countries may not have similar data protection laws to Denmark; however, we will take steps with the aim of ensuring your privacy continues to be protected as outlined in this privacy policy.
We will keep your information for as long as required to enable us to operate our services, but we will not keep your information for any longer than is necessary. We will take into consideration our legal obligations and tax and accounting rules when determining how long we should retain your information. When we no longer need to retain your information, we will ensure it is securely disposed of, at the appropriate time.
8. Our website
Our website uses cookies to help enhance user experience and to track information about how people are using it. More information on cookies can be found below. For all areas of our website which collect personal information, we use a secure server. Although we cannot 100 percent guarantee the security of any information you transmit to us, we enforce strict procedures and security features to protect your information and prevent unauthorized access. Our website contains links to other websites belonging to third parties and we sometimes choose to participate in social networking sites including but not limited to YouTube, Instagram and Facebook. We may also include content from sites such as these on our website, however, would advise that we do not have any control over the privacy practices of these other sites. You should make sure when you leave our site that you have read and understood that site’s privacy policy in addition to our own.
9. Cookies
What are cookies?
Cookies are small text files that are placed on your computer by websites that you visit. They are idely used to make websites work, or work better, as well as to provide information to the owners of the site. A cookie often contains a unique number, which can be used to recognize your computer when a user of your computer returns to a website that it visited previously.
How does Living by Colors use cookies?
We use cookies to enhance the online experience of our visitors, to better understand how our websites are used (see Google Analytics above)
Your rights
Our cookies do not store financial information or information which is capable of directly identifying you (such as your name or address). You have the right to choose whether to accept these cookies. You can exercise this right by amending or setting the controls on your browser to reflect your cookie preferences.
However, please note that if you choose to refuse cookies you may not be able to use the full functionality of this website.
Changing your cookie preferences
The “Help” menu in the toolbar of most web browsers will tell you how to change your browser’s cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. An online guide is available if you have difficulties trying to change your browser settings.
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-managecookies
Cookie terminology
We have classified our cookies into two broad types – ‘first party cookies’ and ‘third party cookies’:
We use Google Analytics cookies which help us monitor the site and enhance your experience.
We also use some social media cookies which allow you to interact with our website through various social media sites such as Facebook, Instagram, and YouTube. Our content management system will also set cookies that the site could not function without. In addition, cookies may either be ‘session cookies’ or ‘persistent cookies’. Your computer automatically removes session cookies once you close your browser.
Persistent cookies will survive on your computer until an expiry date specified in the cookie itself, is reached.
We do not use third-party cookies that track your usage of this and other websites to serve advertising.
10. Data breaches
In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data the organization shall promptly assess the risk to people’s rights and freedoms, and if appropriate, report this breach to the Danish Authorities.
11. Changes to the policy
This policy replaces all previous versions and is correct as of the date at the end of this web page. We will regularly review and update this Privacy and Data Protection Statement and will update, modify, add or remove sections at our discretion. Any changes will be notified to you through this page. Your continued use of our website, any of our services, and/or the continued provision of personal information after we have posted the changes to these terms will be taken to mean you agree with those changes.
Your rights:
You have the right to:
• request a copy of the information we hold about you
• update or amend the information we hold about you if it is wrong
• change your communication preferences at any time
• ask us to remove your personal information from our records
• object to the processing of your information for marketing purposes; or
• raise a concern or complaint about how your information is being used.
If you wish to find out more about these rights or obtain a copy of the information we hold about you,
please contact us at:
Living by Colors, Smedekærvej 37, 2770 Kastrup, Denmark
Email: mail@livingbycolors.dk
13. Privacy queries
If you have any questions or queries about this Privacy and Data Protection Statement, please contact us using the above address and contact details.